Sports Betting

- Covers all major sports leagues and events like NFL, NBA, MLB, NHL, soccer, tennis, golf, UFC/MMA

- Offers standard bets like spreads, moneylines, totals as well as props, futures, parlays

- Live betting section with live game trackers and animated odds updates

- Early cashout options available on some bets

- Odds don't seem as competitive as larger books

Ranking: 4/5 - Very good sportsbook with some room for improvement on odds

Casino

- Over 500 casino games from top providers like NetEnt, Microgaming, Evolution

- Good mix of slots, table games, video poker, live dealer

- Live casino has modern layout and fast loading times

- Offers welcome bonuses like deposit match up to $1,000

Ranking: 4.5/5 - Excellent casino product overall

User Experience

- Clean, modern website design that is easy to navigate

- Mobile apps available for iOS and Android with smooth performance

- Live scoring updates and animations could be improved

- Easy access to promotions, live betting, popular games

Ranking: 4/5 - Good user experience but some areas could be better

Customer Support

- 24/7 live chat and email support available

- Decent FAQ section but could be more comprehensive

- Responsible gambling resources and tools provided

- No phone support option listed

Ranking: 3.5/5 - Adequate customer service channels

Overall, Powerplay delivers a very solid online gambling experience across sports betting and casino. The sportsbook covers all major sports well, though odds could potentially be more competitive. The casino selection is excellent. User experience is good on the whole but some areas like live animations could be improved. Customer support options are adequate but could be expanded.